When you own an Audi, you value the precision workmanship of a company that delivers the best product in the industry. Audi has been an innovator and leader in the automobile industry since 1909. When your Audi needs an engine repair, you want to know that that you are getting the best possible service for your impeccably made automobile. Finding the right repair shop comes down to a few simple questions in which you need answers. This article is going to review the questions and clarify the answers you want to know about your engine repair shop before taking your Audi in for service.
Questions and Answers about Audi Service
Is the repair shop certified to work on Audi engines and how do I know if they are certified?
You definitely want a service technician who is factory-certified to work on your Audi. This is something that service technicians and shops are proud to share. The information will be on their website, if they are certified. At DART Auto, we list this right on our logo in the header of our webpage. Of course, if you don’t have internet access or you are on the road, by all means, call the shop and ask this question. Calling is always a great opportunity to assess how the service team responds to questions from prospective customers.
Where is the shop located? Is it easy to get there? Will I be able to get a courtesy car while they work on my car?
Location is important, but more important than location is the quality of service you’ll receive. At DART Auto, we do everything we can to make it easy for you to get to us. We are happy to make arrangements to get your car picked up and brought to us if it’s not running. If you drive your vehicle in, we can usually drive you back home for you to wait for your car repairs in the comfort of your own home. If you need a courtesy car for part of the day, or longer, while your car is being repaired, we will do everything we can to try to accommodate this.
What do other customers say about DART Auto? Do they have good reviews?
Customer reviews are important. At DART Auto, we are grateful when a customer takes the time to leave a review, either on our website or on one of the many online forums that track local businesses. We truly appreciate hearing about their experience from their perspective. If there is something we can do better, we appreciate the information and work to improve our service. We try to do our best to make sure our customers know we care about them and their cars.
Do they inspire trust? Do I believe that they will take good care of my car?
Trust is an important component in any relationship. It’s not something that can be earned simply reading a website or hearing reviews from other customers. So while this answer might seem counterintuitive, at DART Auto, we don’t expect you to trust us just because we are good at what we do. We do, however, hope that you’ll give us the opportunity to earn your trust. While we are earning your trust, we hope you’ll feel confident knowing that our technicians are all factory trained and certified.
DART Auto in Denver, Colorado is Here For You and Your Audi
At DART Auto, you will see that we take great pride in our work. We truly love cars, so repairing and maintaining luxury brands such as Audi is a passion of ours. Our technicians are factory-certified and are trained to use the latest equipment available to repair and inspect your Audi. We are constantly keeping up to date on state-of-the-art approaches to car maintenance and repair.
We are located in Denver and serve Englewood, Littleton, Centennial, and the surrounding communities. Come by any of our locations and allow us to diagnose any of your Audi's problems and begin your repairs. You can also call us to schedule an appointment at your convenience. We will have your Audi safely back on the road quickly with repairs and maintenance you can trust.